Depending on the e-mail software you are using, obtaining the header message requires different steps. Below is a list of the more popular e-mail programs and e-mail header instructions. For more information, refer to your specific e-mail program or consult your user’s manual.
E-MAIL CLIENTS
Microsoft Outlook Express 5 and 6
1. Click the File menu.
2. Click Properties.
3. Click the Details tab.
4. Click Message Source. Highlight, copy and paste everything from this window (Ctrl A and Ctrl C).
Microsoft Outlook 2000,2002/XP and 2003
1. Open the message in a separate window (double click).
2. Under the View menu, select Options.
3. Copy the text in the Internet Headers window.
Microsoft Outlook 2007
1. Right-click the message while in the Inbox column (it is not necessary to open the message).
2. Select Message Options.
3. A new window will appear containing the e-mail with full headers.
4. Place the cursor in the Internet headers: box.
5. Press Ctrl A to select all, and then Ctrl C to copy.
Microsoft Outlook 2010
1. Open the e-mail in which you wish to view the headers, and then click the File menu.
2. Click the Properties button in the menu.
3. A new window will appear containing the e-mail with full headers.
4. Place the cursor in the Internet headers: box.
5. Press Ctrl A, and then Ctrl C.
Microsoft Outlook Express for Mac
1. Select the e-mail.
2. From the View menu, choose Source.
3. A new window will appear containing the e-mail with full headers.
4. Press Ctrl A, and then Ctrl C.
Microsoft Entourage 2004 for Mac
1. Double-click the message to view it.
2. Click View.
3. Click Internet Headers.
4. Copy the entire text in the headers box at the top.
Microsoft Exchange
1. Click the File menu.
2. Click Properties.
3. Click the Details tab.
4. Click Message Source.
5. Highlight, copy, and then paste everything from the Message Source window (Ctrl A and Ctrl C).
Netscape
1. Click the View menu.
2. Click Page Source. (Ctrl U in windows, meta U in Unix, ?-U on the Mac).
3. Copy the contents of the window (Ctrl A and Ctrl C with Windows).
Eudora
1. Open the e-mail by double-clicking in the subject line.
2. Click the blah blah blah button to reveal the headers.
3. Place your cursor anywhere in the body of the e-mail and select the entire message (Edit/Select All or Ctrl A).
4. Copy the entire e-mail (right-click, and then click Copy or Ctrl C or Edit/Copy).
Claris E-Mailer
Under Mail, select Show Long Headers.
Lotus
Select the Message for which you want to analyze the header. Click File, Export, give a name to the export file, and then leave the file type as structured text. Now open the exported mail with Notepad. You will find the sender's server type (Exchange, sendmail, etc.), server IP or Domain Address routing path in the exported file. We also have On-line SMTP Header readers to find the information for us. Copy the entire text and paste it in the Analyzer to find out more information about the Sender's Domain. AppRiver's Header Analyzer tool can be located at this url: http://tools.appriver.com/index.aspx?tool=header MX Logic's Header Analyzer tool can be located at the following url.
Lotus Notes 4.6 (Win 9x client)
Open the properties box on the message (in the default installation of the Notes Client, it will be the first smart icon on the left, but you can also right-click the document and choose properties from that menu). Choose the second tab on the properties box, which contains a list of fields and their contents. Scroll down to the field $additionalheaders. Select the contents of the field and click Ctrl +C to copy them to your clipboard. Open a new e-mail message, put your cursor in the body of the message, and click Ctrl +V to paste the headers. If Notes will not permit you to select the contents of the field, then you need to manually copy them to a new message. (Please be very careful with this procedure.)
Lotus Notes R5
1. From the menu bar, click Actions, Tools, and Delivery Information, respectively.
2. Copy the information from the bottom box into your e-mail report at the top of the spam.
Lotus Notes 5.x
Export the message as structured text to a file, then copy/paste the entire message. You should get all the received fields with Received: already in place. You'll also get reply-to: and other smtp headers. Lotus Notes for v5.x - Single click the subject line without opening the document to full screen. Select File (upper left), select Export Name the file, select Export, click the selected documents, and then click OK. The file now exists where you have saved it. You can either open it or attach the file to an e-mail. To open it, you need to select a word processing program (Wordpad is recommended) or you can attach the file to an e-mail without opening it yourself.
Lotus Notes 6.x
You might be able to get header information (of an open e-mail) by clicking View, Show, and then Page Source. This will show the entire contents of the message, with of course, the headers at the top of the message. Also, in Lotus Notes version 4x, 5x, you can click Edit/Properties. From here, click the 2nd tab, and you'll find quite a number of fields. Lotus Notes breaks up the various header entries into various received fields, which are individually selectable, and can be copied and pasted. A little cumbersome, but a method that I've had to use for troubleshooting in the past. Please note that some versions or installations of Lotus Notes do not comply with Internet standards and discard the headers. If that is the case, you should contact your system administrator to see if there are any logs of incoming mail that might assist you. You as the user will not be able to get the headers at all. Please see Notes.net for further information.
Hotmail
1. To expose the full message header, click Options on the Hotmail Navigation bar on the left side of the page.
2. From the Options page, click Preferences.
3. Scroll down to Message Headers, and then select Full.
Google Mail (GMail)
1. Open the message that youwant to view the headers.
2. Click the down arrow next to the Reply link.
3. Select Show Original to open a new window with the full headers.
Yahoo! Mail
1. Log in to your Yahoo! Mail account.
2. Click the Options link on the left-hand navigation bar.
3. Click the Mail Preferences link on the right.
4. Locate the Show Headers heading and select All.
5. Click the Save button to put your new settings into effect.
Pegasus Mail
To view the full headers for each message, use Ctrl +H. This will show the full headers for the particular message, but will not add them to any reply or forward. You need to cut/paste the message into the reply/forward to send these headers.
Novell GroupWise
1. Open the message.
2. In the message window, select: File > Attachments > View.
3. Select the Mime.822 attachment.
Eudora
1. Open the e-mail by double-clicking in the subject line.
2. Click the blah blah blah button to reveal the headers.
3. Place your cursor anywhere in the body of the e-mail and select the entire message (Edit/Select All or Ctrl A).
4. Copy the entire e-mail (right-click, and then click Copy or Ctrl C or Edit/Copy).
Claris E-Mailer
Under Mail, select Show Long Headers.
Lotus
Select the Message for which you want to analyze the header. Click File, Export, give a name to the export file, and then leave the file type as structured text. Now open the exported mail with Notepad. You will find the sender's server type (Exchange, sendmail, etc.), server IP or Domain Address routing path in the exported file. We also have On-line SMTP Header readers to find the information for us. Copy the entire text and paste it in the Analyzer to find out more information about the Sender's Domain.
AppRiver's Header Analyzer tool can be located at this url: http://tools.appriver.com/index.aspx?tool=header.
MX Logic's Header Analyzer tool can be located at the following url.
Lotus Notes 4.6 (Win 9x client)
Open the properties box on the message (in the default installation of the Notes Client, it will be the first smart icon on the left, but you can also right-click the document and choose properties from that menu). Choose the second tab on the properties box, which contains a list of fields and their contents. Scroll down to the field $additionalheaders. Select the contents of the field and click Ctrl +C to copy them to your clipboard. Open a new e-mail message, put your cursor in the body of the message, and click Ctrl +V to paste the headers. If Notes will not permit you to select the contents of the field, then you need to manually copy them to a new message. (Please be very careful with this procedure.)
Lotus Notes R5
From the menu bar, click Actions, Tools, and Delivery Information, respectively. Copy the information from the bottom box into your e-mail report at the top of the spam. Lotus Notes 5.xExport the message as structured text to a file, then copy/paste the entire message. You should get all the received fields with Received: already in place. You'll also get reply-to: and other smtp headers.
Lotus Notes for v5.x
Single click the subject line without opening the document to full screen. Select File (upper left), select Export Name the file, select Export, click the selected documents, and then click OK. The file now exists where you have saved it. You can either open it or attach the file to an e-mail. To open it, you need to select a word processing program (Wordpad is recommended) or you can attach the file to an e-mail without opening it yourself.
Lotus Notes 6.x
You might be able to get header information (of an open e-mail) by clicking View, Show, and then Page Source. This will show the entire contents of the message, with of course, the headers at the top of the message. Also, in Lotus Notes version 4x, 5x, you can click Edit/Properties. From here, click the 2nd tab, and you'll find quite a number of fields. Lotus Notes breaks up the various header entries into various received fields, which are individually selectable, and can be copied and pasted. A little cumbersome, but a method that I've had to use for troubleshooting in the past. Please note that some versions or installations of Lotus Notes do not comply with Internet standards and discard the headers. If that is the case, you should contact your system administrator to see if there are any logs of incoming mail that might assist you. You as the user will not be able to get the headers at all. Please see Notes.net for further information.
Hotmail
1. To expose the full message header, click Options on the Hotmail Navigation bar on the left side of the page.
2. From the Options page, click Preferences. Scroll down to Message Headers, and then select Full.
Google Mail (GMail)
1. Open the message that you want to view the headers.
2. Click the down arrow next to the Reply link.
3.Select Show Original to open a new window with the full headers.
Yahoo! Mail
1. Log in to your Yahoo! Mail account.
2. Click the Options link on the left-hand navigation bar.
3. Click the Mail Preferences link on the right.
4. Locate the Show Headers heading and select All. Click the Save button to put your new settings into effect.
Pegasus Mail
To view the full headers for each message, use Ctrl +H. This will show the full headers for the particular message, but will not add them to any reply or forward. You need to cut/paste the message into the reply/forward to send these headers.
Novell GroupWise
1. Open the message.
2. In the message window, select: File > Attachments > View.
3. Select the Mime.822 attachment.