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Home>Knowledge Base>Encryption Services>How do I reset my password?
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Article ID304
Created On2/5/2009
Modified10/12/2009
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How do I reset my password?
  1. Please go to http://vsn.appriver.com and login with your e-mail address, and then click the Sign In button.
  2. Click the Forgot your password link on the Identity Verification page to change your password.
  3. You will be redirected to a Password Reset page in your Web browser. [Note that a Password Reset message has been sent to your email address (yourname@company.com)].
  4. When you receive the e-mail message in your inbox or junk folder, open the message and click the link to reset your password. (If the link is not selected immediately, it will expire in 2 hours for security purposes).
  5. Once the password has been reset, you will be able to sign in with your new password.